Note: Goibibo.com is a facilitation platform providing easy and convenient access to reservations. Due to the volatile nature of the aviation industry, airlines delay and default in refund of tickets. Goibibo.com shall be in a position to process customer refunds against flight tickets only if the same have been refunded by the respective Airline. In the event an airlines discontinues its operations, Goibibo.com will not be accountable for any customer refunds wherein the same have not been refunded by the Airlines